SHIPPING POLICY

We aim to dispatch your order within 3 working days.

All orders are sent out via royal mail, as standard items are sent 2nd class however you can upgrade this if you need your order a little quicker.

We currently only ship within the UK

Our individual cards and tags are available with free delivery via Royal mail 2nd class.

All other products have a £3.95 delivery charge and are sent Royal Mail second class. 

Orders over the value of £30 are free delivery on our standard delivery service.

Where possible all items in an order are amalgamated  and sent out in one parcel, where this is not always possible orders will arrive in separate parcels.

RETURN & EXCHANGE POLICY
I gladly accept returns

Contact me within: 14 days of delivery

Return items back within: 30 days of delivery

I don't accept cancellations or exchanges

We currently do not offer an exchange option. If you would like to exchange, please follow the Returns procedure above and reorder your desired product(s).

Once an order has been processed it is unable to be cancelled, if you wish to return the item please follow the returns policy.

The following items can't be returned or exchanged unless they arrive damaged
 

Custom or personalised orders

Conditions of return

Do note, you are liable to pay return shipping fee unless an item is faulty. Then shipping costs will be refunded along with the order total. We advise to send the returns back via tracked delivery as until the item reaches us it is under your responsibility. We will issue a refund within 14 days from the day we receive your return.